In fact, that’s probably why they joined you in the first place. But when that direction changes, the heels can dig in. Most of the time, this is just a fear of the unknown or a lack of clarity but sometimes it goes deeper. Investing in working out whether you need to communicate more clearly, model the right way forward or even change your people will be critical to regaining momentum and kicking on in the right direction.
To read a case study on how Catseye helped Deloitte to integrate two divisions as part of a strategic change, just click here