People aren’t acting rationally

How annoying to think that people just won’t do what you tell them even though you know you’re right.

You’ve heard the old adage that “you can lead a horse to water but you can’t make it drink” and it is often applied to people. Learning to lead in an emotionally intelligent way helps you to add a sprinkle of “salt to the feed” to make people thirsty enough to become better followers.

To read how the Resonant Leader programme helped risk leaders in Deloitte to communicate rational messages in a more emotionally intelligent way, just click here